FAQ

F. A. Q.

Q: How long will it take for my order to process?

A: Please allow 3-7 business days for processing before shipping.

Q: Can I return or get a refund?

A:  All sales are final. No refunds or exchanges.

Q: How long will it take to receive my order?

A: Depending on couriers, some are expecting delays due to high demand amid the pandemic, orders can be received between 5-14 business days.

Q: Can I leave my order with my stylist for services?

A: Yes. You can choose options at checkout free of charge.

Q: How long can the hair last?

A: With proper maintenance, the hair can last up to 5 years.

Q: Is this hair reusable?

A: Yes. the hair is reusable.

Q: What color is the hair?

A: Hair will come in either Natural Dark Brown or Brown.